Charter of Aged Care Rights
The new Charter of Aged Care Rights took effect on 1st July 2019. The Charter outlines the rights of every consumer emphasising your control regarding your choices, your care and the services you receive.
Below is a video link which explains in full the rights and responsibilities of those receiving aged care, as well as what they can expect under the new Charter.
If you have any further questions, please call our friendly staff, or OPAN on 1800 700 600.